Your contact centre is answering the same 10 questions.
We fix that.

We build AI assistants for UK councils on Microsoft Copilot Studio — inside your existing M365 environment, live in five weeks.

No new software. No new data processor. No new vendor your DPO has never heard of.

Book a 30-minute call

Or email: [email protected]

57%
of resident queries resolved without staff
Derby City Council — Cabinet Member for Digital, January 2026
272
UK councils with no AI assistant yet
Corvin Digital analysis of 411 UK councils, April 2026
£40k–£150k
typical council AI contract
Published award notices, Contracts Finder 2022–2026

Three things councils ask us to build

Each one runs inside your Microsoft tenant. Your Power Platform team owns it after handover — no dependency on us to keep it running.

4–6 weeks

Resident Services Assistant

Handles missed bins, council tax, parking permits, housing repairs, and planning queries — 24/7, without staff involvement. Sits on your website or inside Teams.

3–4 weeks

Staff HR Self-Service

Answers leave balances, payroll questions, and HR policy queries inside Microsoft Teams. Your HR team stops fielding the same 20 questions and handles the complex ones instead.

3–5 weeks

Planning Enquiry Triage

Pre-screens planning enquiries before they reach your officers. Routine questions get answered automatically. Complex pre-application queries get routed to the right person.

How a build works

Fixed price agreed before anything is built. You own the assistant at the end — no ongoing platform fee unless you want a support retainer.

Week 1

Discovery

We map your top query types and your existing M365 setup. You get a fixed scope and price before we start.

Weeks 2–4

Build

Built inside your Microsoft tenant. You see and approve every response before it goes anywhere near a resident or staff member.

Week 5

Handover

Live on your website or Teams. Your team trained. Full documentation. It's yours — we're not involved in the day-to-day unless you want us to be.

Most council chatbots run on AWS. Yours doesn't have to.

The platforms most councils are being pitched — ebi.ai, Granicus, others — run on Amazon Web Services or their own cloud. That means a new data processor, a new DPIA, and your DPO signing off on a supplier they've never dealt with.

We build on Microsoft Copilot Studio. Everything runs inside your Microsoft 365 tenant — the same environment your IT team manages every day.

What your procurement team actually cares about:

If you're under the £213k threshold, you can direct award without running a full tender at all. Most councils are — and most of our builds fall well under that.

For larger engagements, we're applying for G-Cloud 14 listing. Get in touch and we'll confirm the route that works for your procurement team.

TI

Terry Ives

Founder, Corvin Digital Ltd

I build Copilot Studio assistants for UK public sector organisations. I built a full HR bot suite for a fire and rescue service — leave requests, payroll queries, policy lookup — all inside their existing Microsoft tenant. That's the model I apply to councils. You talk to me directly on every call. There's no account manager between you and the person doing the work.

See if the Derby numbers stack up for your council

30 minutes. I'll ask about your contact centre volumes and show you what a build looks like on your infrastructure. No pitch deck.

Book a 30-minute call Or email: [email protected]